Privacy Policy
This policy explains how FarmBoom collects and uses account, KYC, trading, wallet, logistics, support, analytics, and communication data.
Information collected
We collect identity details, contact data, country, phone, email, KYC records, transaction history, wallet movements, escrow actions, device/session logs, support chats, newsletter preferences, and agreement signatures.
Use of information
Data is used to verify accounts, process trades, support escrow, calculate wallet balances, handle withdrawals, send notices, prevent fraud, provide support, and comply with applicable obligations.
KYC and compliance
KYC records may be reviewed by authorised personnel and may be retained for audit, fraud prevention, dispute handling, and compliance purposes.
Communications
Users may opt into newsletters and may manage notification preferences in the dashboard. Security and transactional messages may still be sent where necessary.
Sharing
We may share limited data with payment providers, logistics partners, verification vendors, insurance partners, legal advisers, auditors, or regulators where required to operate or protect the platform.
Security
FarmBoom applies role-based access, audit logging, and operational controls. No system is risk-free, so users must protect passwords, devices, and OTPs.
Retention
Records may be retained for as long as needed for account servicing, dispute resolution, regulatory, tax, audit, security, and business continuity purposes.
Contact
Privacy requests can be sent through support or by email to privacy@farmboom.xyz.