Frequently asked questions
Everything you need to know before investing with Farmboom.
Plans and pricing
What plans are available?
Farmboom offers palm oil trading plans, plantation ownership plans, and flexible market buy options. Availability depends on current inventory.
Can I see plan details before registering?
Yes. Visit the plans page to compare pricing, ROI ranges, and asset types before creating an account.
Are fees transparent?
All charges are itemized during checkout, including insurance and gateway fees when applicable.
Do you offer insurance?
Eligible plans can add insurance coverage from approved underwriters during checkout.
Trading and P2P marketplace
How does P2P work?
Buy or sell verified palm oil listings. Escrow protects both sides until delivery is confirmed.
Can I sell my position early?
Yes. Trading plans allow you to list available litres in the P2P marketplace for liquidity.
What markets are supported?
Palm oil is the primary commodity. Additional agricultural assets can be added as supply expands.
How are disputes handled?
Disputes are tracked in-app with evidence uploads and admin mediation until resolution.
Account and security
Is KYC required?
Yes. KYC protects investors and ensures compliance for payouts and marketplace activity.
Can I enable 2FA?
Yes. Two-factor authentication can be enabled from your security settings inside the dashboard.
How do withdrawals work?
Submit withdrawal requests from your dashboard. Status updates are sent via notifications.
Need help?
Contact support through the help desk or send a message from your dashboard.